Telenet Cloud Online Help

I’m dealing with lots of synchronization problems in Outlook, how do I solve this?

If you notice lots of articles in the ’Sync Errors’ or ’Synchronization problems’ folder of your Outlook, this generally means that you don’t have an AutoDiscover record.


The AutoDiscover record is a new feature in Exchange 2007, not only allowing you to configure the mailbox with an e-mail address and password, but also to send changed settings to the user in a transparent way.

  1. Log in on your MyAccount
  2. Choose "Domain names", select your domain name
  3. Click on the tab "Resource records"
  4. Fill in like in the screen shot below and click on "Add"
 
0 (0)
Article Rating (No Votes)
Rate this article
Attachments
There are no attachments for this article.
Related Articles
Message "Server unreachable" when configuring Out-Of-Office
Viewed 2543 times since Wed, Jul 18, 2012
What does Mail Quota Exceeded mean?
Viewed 29688 times since Tue, Nov 18, 2008
My mail account is continuously locked
Viewed 2302 times since Wed, Aug 8, 2012
Error when sending email to distribution list/contact groups
Viewed 6032 times since Tue, Jul 17, 2012
Unable to log in on my email account
Viewed 1831 times since Wed, Aug 8, 2012
What should I do if Outlook asks to sign in with a certificate?
Viewed 10337 times since Thu, Sep 20, 2012
Why contain my Outlook e-mails Winmail.dat attachments?
Viewed 57215 times since Mon, Aug 16, 2010
Someone sent me a mail, but I did not receive it. How so?
Viewed 5789 times since Thu, Dec 4, 2008
I am travelling and I am unable send e-mails. What is the problem?
Viewed 3630 times since Tue, Nov 18, 2008
What should I do if my mailbox is full?
Viewed 12452 times since Wed, Aug 8, 2012