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Export your mailbox to a PST file

This FAQ is for customers who will migrate their mailbox themselves. 

How can you migrate your mailbox?

We will show a procedure in Outlook 365 using a PST file.

The configuration of your existing mailbox in the Outlook client should allow export of your mailbox content to a PST file.

Export the PST file:

1.    Start the Outlook 365 Client
2.    Click on the File tab
3.    Click Open & Export > Import/Export


4.    Click Export to a file, and then click Next

5.    Click Outlook Data File(.pst), and then click Next


6.    Select the account
NOTE Only information for one account can be exported information at a time.
Make sure that the top level of the mailbox is selected (if you want to backup everything -> mail, calendar, contacts, ...), Include subfolders check box must be active.

7.    Click Next
8.     Click Browse to select where you want to save the Outlook Data File (.pst) and to enter a file name. Click OK to continue
9.    Click Finish
NOTE The export begins immediately unless a new Outlook Data File (.pst) is created

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