Telenet Cloud Online Help

How can I check my backup logs?

1.    Log in via MyAccount> "Servers & Cloud"> "Backups"

2.    Once logged in you will see on the main screen an overview of tasks: how many backups have run successful and how many have gone into error.

Note: Only the status of the last 30 days is shown in this report. Do you have a longer retention, then the backups are actually available for your retention period!
3.    When a backup failed, you can open a support ticket via the  button.
4.    In a partially successful backup some files are not included in the backup. Click on the icon  for more information.

5.    If you want a restore, please also open a support ticket.
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