Telenet Cloud Online Help

How and when can i renew my domain name?

Hostbasket will send you a reminder email two months before the end of the chosen registration period (1, 2, 5 or 10 years). At that moment you have the choice to renew your domain name or not.

1/ You wish to register for another period of 1, 2, 5 or 10 years.

  • In the case of a "Payment after invoice" customer: your domain will be renewed automatically for a default period of two years. You will receive a digital invoice within 7 working days.
  • You are a "Prepaid" customer: you have to click on the link in the reminder email. You can pay for the renewal by credit card or bank transfer.
2/ You do not wish to renew the domain name
  • In the case of a "Payment after invoice" customer: you have to click on the link in the reminder email to cancel the automatic renewal.
  • In the case of a "Prepaid customer": you can ignore the reminder emails but we kindly ask you to inform us of your choice not to renew the domain name.
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