Telenet Cloud Online Help
General Articles
Use webmail
Viewed 6289 times since Mon, Aug 24, 2009
If you don’t have any mail configurations on your PC, you can still read/send your mails via webmail. 1. In case of standard mail plus: - go to http://webmail.hostbasket.com - log in with the mail address and the password 2. In case of Off... Read More
Where can I find the data to set up my e-mail account?
Viewed 4760 times since Thu, Nov 27, 2008
You can obtain the server data as follows: 1. Go to MyAccount. 2. Click "Shared Hosting" left in the menu bar. 3. Click the correct domain name. 4. Click left on "Read & send your email": Here you find the details of your incoming and out... Read More
Create catch-all mailbox
Viewed 3719 times since Fri, Feb 4, 2011
Create new mailbox using the address catchall@domainname.be Log in on MyAccount Click "Shared Hosting" and choose your package Click "Mail accounts" Choose "Add mail account" Fill in the fields as in the screen below &nbs... Read More
Mail headers in Outlook Express
Viewed 3233 times since Tue, Nov 18, 2008
Mail headers can be interesting inspect possible delays of mails or to retrieve the origin of spam or phishing mail. This is how you can find the mail headers in in Outlook Express.   Open up the message by double clicking on it.   Now that it ... Read More
What is the purpose of the MyMail control panel?
Viewed 2915 times since Tue, Nov 18, 2008
On the one side you have the Myaccount Control Panel and and on the other side the Mymail Control Panel.MyAccount is meant for the administrator of a hosting package who can manage everything from there. MyMail is a control panel for the end user of ... Read More
Mail headers in Thunderbird
Viewed 2836 times since Mon, Apr 27, 2009
Mail headers can be interesting to examine possible delays of mails or to retrieve the origin of spam and phishing mail. This is how you can find the mail headers in Thunderbird. 1. Select the e-mail message of which you want to see the mail heade... Read More
Set up autoresponder/out-of-office
Viewed 2692 times since Tue, Nov 18, 2008
Follow this procedure to set up an autoresponder for your e-mail address: Go to the Myaccount website. Click on "Shared Hosting" in the menu bar on the left. Select your package. Click "Mail accounts" in the left column. ... Read More
Creating a Mailbox alias
Viewed 2625 times since Thu, Nov 25, 2010
  Create alias Go to http://mycloud.telenet.be Log in with your user name and password Click on Shared Hosting > your Reference Go to Mail accounts > double-click the desired Mail account Create a new alias under "Aliases" and click... Read More
Detailed specifications and information about Exchange 2007/2010
Viewed 1792 times since Thu, Aug 2, 2012
General information: Our general Exchange 2007/2010 server: Exchange server: webmail.hostedexchange.be If you would like to configure your Mail Client as POP3 on Exchange, you will need the following settings: Outgoing mail server: smtp... Read More
Choose another spam filter level for mailbox
Viewed 1416 times since Wed, May 23, 2012
Go to MyAccount and log in with your account details. Select "Shared hosting" left in the menu. Select the domain name (package name) for which you want to change the spam filter level. Select "Anti Virus Anti Spam" left in the menu. Now ... Read More
How can I change passwords and settings for Exchange mailboxes?
Viewed 1195 times since Tue, Oct 8, 2013
There are two possibilities for changing your password or other settings, such as aliases, forwards, etc. (either as administrator of the mailboxes, or as a user).As an Administrator you can manage your mailboxes through the MyAccount (myaccount.host... Read More
Configure [Receive as] permissions for an Office Mail mailbox
Viewed 989 times since Mon, Jul 16, 2012
We do not support this on our environment for security reasons. Read More